Author Archives: Anthony A. Bongiorno, Matthew R. Turnell and Matthew L. Knowles

Federal, state law liability for call center operators

August 28, 2014 Comments Off on Federal, state law liability for call center operators

Call center operations are essential for a wide range of businesses. However, both inbound and outbound calls present a complex series of risks in light of overlapping state and federal laws and regulations concerning whom businesses may call and under ...